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Making your voice heard – engagement with Heléna Herklots, Older People’s Commissioner for Wales

As agencies and organisations begin to work on their recovery from the Coronavirus pandemic, we are asking: ‘What needs to be done next?’ and ‘How we can make our communities more age-friendly?’

We want to hear from you about what our communities should look like in the future and would like to invite you to share your thoughts and feelings.

We will be asking what you think needs to happen about:

  • the outdoor environment so that older people can feel safe to go outdoors - are there enough green spaces that are age-friendly? 
  • transport – getting to where you want to go – what needs to happen to make it safe – keeping mobile - what about the future? 
  • housing – is there a need for more/better houses – age-friendly – what about heating costs? 
  • What needs to happen so that older people can still participate with groups and clubs – what about loneliness and isolation? 
  • making sure that older people are treated fairly, included and not discriminated against
  • helping older people to feel listened to and included in the community, and able to stay in employment if they wish. 
  • communication and information – much is happening online – what’s the way forward? 
  • access to services and support in the community – what about health and social care services


There won’t be time to cover everything, so we are inviting those who attend to choose their top 2-3 topics to discuss.

This meeting is open to older people. There are only 15 spaces available at this meeting, so please register as soon as possible.

We welcome contributions in both English and Welsh

Older People's Commissioner for Wales

Older People's Commissioner for Wales

Mae Comisiynydd Pobl Hŷn Cymru’n gwarchod ac yn hybu hawliau pobl hŷn ledled Cymru, gan graffu a dylanwadu ar amrywiaeth eang o bolisïau ac arferion i wella eu bywydau. Mae’n darparu help a chefnogaeth yn uniongyrchol i bobl hŷn drwy ei thîm gwaith achosion ac mae’n gweithio i rymuso pobl hŷn i sicrhau bod eu llais yn cael ei glywed ac y gweithredir yn ei gylch. Mae rôl y Comisiynydd yn seiliedig ar gyfres o bwerau cyfreithiol unigryw i’w chefnogi gydag adolygu gwaith cyrff cyhoeddus a’u dal yn atebol pan fo angen.

Mae’r Comisiynydd yn gweithredu i roi terfyn ar wahaniaethu a rhagfarn ar sail oedran, i atal cam-drin pobl hŷn ac i alluogi i bawb heneiddio’n dda.

Mae’r Comisiynydd eisiau i Gymru fod y lle gorau yn y byd i bobl heneiddio ynddo.


The Older People’s Commissioner for Wales protects and promotes the rights of older people throughout Wales, scrutinising and influencing a wide range of policy and practice to improve their lives. She provides help and support directly to older people through her casework team and works to empower older people and ensure that their voices are heard and acted upon. The Commissioner’s role is underpinned by a set of unique legal powers to support her in reviewing the work of public bodies and holding them to account when necessary.

The Commissioner is taking action to end ageism and age discrimination, stop the abuse of older people and enable everyone to age well.

The Commissioner wants Wales to be the best place in the world to grow older.